Get Installed Webroot Antivirus In The PC Webroot Technical Support Team

In the beginning the users have to check the system date: their PC might be have a wrong date of past or future. This can confuse the user’s security solution, which downloads new databases, compares them with the system data and considers databases being out of date. As soon as the users set the proper date, the problem will be resolve.

 Now the users have to set up proper proxy server settings and to do that, they have to open the product’s settings window and click on the Additional->Network Settings->Proxy Server Settings.

 Now the users are required to set their browser proxy settings to default values. In this they can find how to do it for Internet Explorer, Google Chrome and Firefox.

After that the users have to follow the links in this to check if there are any Webroot update servers available for the users. If the users cannot access any of these links, their system might be infected with a virus, which blocks access to Webroot resources. In that case the users are required to download Webroot Virus Removal Tool and after that they have to run a system scan.

If the users use a laptop, then they have to check the energy-saving settings of their security solution. To do so they have to open the Settings->Performance window. If the energy saving setting (‘Disable scheduled tasks while running on battery power’) is checked, then their antivirus will not update antivirus databases until their device is plugged in.

Now it’s time to open the Update Settings and check, which access rights are used to run the program. For doing so the users have to open Settings->Additional->Update setting->User account Settings. While here, the users have to choose the administrator account.

As we can observed that the technical issue which the users are facing can be resolved by just following the steps in instructions and if the users face some error while following the steps then they can opt for another option to resolve the issue through Webroot Technical Support Phone Number  where they will be supported by our well qualified technicians to resolve the issue.

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